Operational Excellence In Payments 2009

Time: 10-11 November 2009
Venue: Hilton London Paddington, London

The two days of the conference will bring together 40+ key payments industry figures to address the real issues facing those institutions who want to lead the transaction banking market of the future. They will debate business models for success, strategic direction, key operational issues, cost and revenue management, sourcing decisions, innovative product platforms and all important customer focus.

Highlights of the Conference: How To Maximise Efficiencies, Client Service & Cut Costs By Improving Operational Leverage?

• Re-visiting your business model: what sort of payments provider do you want to be and how do you deliver that vision?
• The urgent need to integrate your business strategy with your IT strategy.
• What sourcing decisions are right for your business model?
• Understanding your true payments cost base and finding ways to drive those costs down
• Achieving operational efficiency: creating strategic value by leveraging what you already have
• Effective operation risk management in transaction banking
• Managing liquidity and intraday liquidity risk in payments
• Anticipating and responding to client needs: is it time to get “back to basics”?
• What the corporate drive towards payments factories and shared service centres means for your business.
• Payments product innovations: if you don’t innovate, who is going to eat your lunch?
• Pricing: moving away from product centric pricing to customer centric pricing
• Meeting regulatory obligations when you have limited budget
• Managing complex change and capitalising on new technologies
• What lessons can transaction banks learn from other industries?
• Adopting innovative channels for cheaper delivery of payments.
• Joining up the pieces of your bank to generate efficiencies and enhance revenue over the long term.

For more info http://www.icbi-events.com/...