Time: 12-14 October 2011
Venue: Exedra Hotel, Nice, France
The Banking on Loyalty conference will stimulate and inspire a much needed debate about customer loyalty. From customer attrition through customer advocacy, they have much to learn from each other by sharing experiences and ideas.
- Building a consumer relationship through payments – learning how to engage consumer interest and attention through something as simple as a payment card
- Discovering the potential for mutual benefit by working with retailers to achieve consumer loyalty
- Using mutual relationships to develop a super proposition - delivering the X factor to achieve differentiation
- Protecting your most valuable commodity, the customer - what do today's consumers expect and how can a great payments loyalty program assist in customer retention and acquisition?
- The online world of social networking is changing everything. How will changes in consumer behaviour and attitudes influence the future of loyalty schemes and initiatives?
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For more info http://bankingonloyalty.com/...