Address: Northern Rock House, Gosforth, Newcastle upon Tyne, NE3 4PL, Uk
Telephone: +44 (0) 191 285 7191
Fax: +44 (0) 191 284 8470
Email: customersupport@northernrock.co.uk
Website: http://www.northernrock.co.uk

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Description:

Northern Rock plc (former London Stock Exchange ticker symbol NRK) is a British bank, under public ownership from 2008. It is based at Regent Centre in Newcastle upon Tyne in North East England in the United Kingdom. Formerly the Northern Rock Building Society, the bank was formed in 1997 when the society floated on the London Stock Exchange.

Northern Rock is one of the top five mortgage lenders in the United Kingdom in terms of gross lending.

As well as mortgages, the bank also deals with savings accounts, loans and insurance. The company also promotes secured loans to its existing mortgage customers. The unsecured loans business is administered and underwritten by Ventura based in Leeds. Home and contents insurance is dealt with by AXA whilst Legal & General, whose mortgage book Northern Rock took over, arrange insurance and stock-market-based investments. Payment Protection Insurance (PPI) can be arranged with London-based Cardif Pinnacle.

Northern Rock is determined to return to private ownership as rapidly as possible, as a viable, competitive bank, requiring no support from Government.

Their Principles

• They will not promote their Government guarantee arrangements in any market.
• They will not sustain a prolonged presence as a market leader in the marketplace or in any product category.
• They will maintain market shares below historical levels while in receipt of State aid.
• They will strive to differentiate themselves on the basis of service and innovation.
• They will at all times treat their customers fairly.
• They will regularly review their competitive offering and performance to ensure adherence to the framework.

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